Universal Merchant Bank Ghana

Universal Merchant Bank Ghana is a winner of the 2016 West Africa Responsible Investment Award and accredited "West Africa Top200 Responsible Investments" in recognition and appreciation of its enormous contribution towards social-economic development of west Africa and contribution towards realisation of the United Nations Sustainable Development Goals in West Africa. Awarded and Accredited by Public Opinions International



Universal Merchant Bank (UMB) opened its door to the public on 15th March 1972 as the premier merchant bank in Ghana.In 2005, we introduced Retail Banking with the acquisition of a Universal Banking License. Currently the bank has 28 branches nationwide. We are recognized for our entrepreneurial approach, innovative use of technology, and distinctive banking solutions.

Core Values







Our core values permeate everything that we undertake and they inform our approach to delivering exceptional financial products and services. At UMB, we operate with S.P.E.E.D.


Strategic Pillars and Focus

Our pillars to achieve success for this year and beyond are

  • People
  • Service
  • Products
  • Technology

Our plan is anchored on retaining our position as the premier corporate bank and regaining growth in this area whilst expanding into the retail banking space. We will achieve this objective by expanding into the value chain of our corporate portfolio.  Combined with our commitment to providing excellent and convenient customer care, we have set up structures to ensure our success.


Major Achievements

In its four decades of existence, the bank has accomplished many noteworthy feats, including:

  • The establishment of a hire purchase and leasing business in Ghana.
  • The promotion and formation of the first Discount House in Ghana.
  • Handled the share issues of 8 out of 10 companies when there was no Stock Exchange in Ghana in the 1970's.
  • The initiation of the preparatory work in the establishment of the Ghana Stock Exchange (GSE).
  • The sponsorship and registration of about 50% of the companies on the GSE.
  • The arrangement and formation of the mortgage company currently known as HFC Bank Limited
  • Served as an advisory body in the acquisition of SSB Bank by Societe' Generale; and
  • The merger of Ashanti Goldfields and Anglogold.


You may contact UMB via mail, telephone or email using the contact details below. We look forward to hearing from you.

Mailing Address: P.O. Box GP 401, Accra, Ghana
Telephone: +233 302 666 331
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Awarded and Accredited by;

Public Opinions International

P.o Box 35297 Kampala-Uganda